I am interested in volunteering

At the moment, we only accept volunteers from the following organisations:
We hope to expand this in future. If you are from another advice agency or another law school and would like to get involved, ask your manager or course leader to get in touch with us to discuss how to join the project.

I am from Citizens Advice Leeds / The University of Law! Tell me more!

The best thing for you to do is to contact Sam Shipstone at Citizens Advice Leeds, or Sabeeha Khan at the University of Law (Leeds). They can tell you more about applying to volunteer and what volunteering involves.

In summary, however, to volunteer:
    • you must be either a fully qualified adviser [for Citizens Advice volunteers] or a GDL/LPC student [for ULaw volunteers]; 
    • you must make two observation visits to a social security tribunal [click here to download the self-study materials for this - you will need to be logged in to be able to download it]; 
    • you must attend a training day, which will probably be held on a weekday in Leeds. 
Once you have completed the above training, you are free to support clients at as many or as few hearings as you choose. However, until you have completed your first two hearings you will not be entitled to refer to yourself as a project volunteer on your CV, since we consider the first two hearings to be part of the training process.

Supporting clients will involve:
    • speaking to the client to collect facts - either at the office of the referring agency or over the telephone;
    • analysing the evidence – in some cases this may involve producing a written summary of the matters at issue before the Tribunal, and the client's key evidence on those matters; 
    • attending the Tribunal with the client, offering the Tribunal the written summary of the issues, and possibly questioning the client to elicit relevant evidence. 
You will not be required to present arguments to the tribunal about the legal issues involved in the case.

Volunteer log in